CallSwitch Telephony

The leading choice for
Unified Communications

CallSwitch is a market-leading UCaaS platform, delivering a powerful suite of unified communications features that enable employees to work from anywhere, on any device –
from office and remote workers, through to contact centre and regulated environments.

Versatile, secure and resilient

The CallSwitch UCaaS platform is the most versatile, secure, and resilient solution for Unified Communications – from intelligent call routing to auto-attendants, call queues, directory services, and more.

Integrate with Ease

With plug-and-play integration to all the leading CRM platforms, CallSwitch ensures simplified workflows that enhance employee productivity and customer engagement.

Collaborate with your teams

CallSwitch enables teams to connect and collaborate in the ways that work best for them, through voice, video, instant messaging, call recording, online meetings, screen sharing, and much more.

Call Recording

Record and archive all inbound or outbound calls for 3 months, with options to archive to AWS immutable storage for up to 6 years with our powerful compliance suite.


From our Communicator soft client to Microsoft Teams, to traditional IP desk phones that include a TelcoSwitch lifetime warranty, employees can choose the endpoints that align with their way of working.

Secure administration

Our secure, web-based portal enables administrators to instantly add users or change configurations as required, and our wallboards deliver live statistics into how teams are performing.

Our CallSwitch Solutions

CallSwitch Business

CallSwitch Business is a marketing-leading Unified Communications platform, delivering the full suite of features, integrations and endpoints, enabling employees to work from anywhere on any device.

 Intelligent call routing
 Soft & mobile client
 Inclusive call recording
 CRM integration
 Fully inclusive call bundles

CallSwitch Contact Centre

CallSwitch Contact Centre delivers a scalable solution for contact centre environments, offering advanced management features, enhanced agent productivity, and real-time monitoring.

 Supervisory management
 Call monitoring & intervention
 Inclusive call recording
 CRM integration

CallSwitch Lite

CallSwitch Lite app enables employees to take their DDI number with them wherever they go and is the ideal companion for SOHO business users who work from anywhere.

 Mobile app
 Desk phones
 Auto attendant
 Call conferencing

Your business, our solutions, all in one place.