CallSwitch Telephony
The leading choice for
Unified Communications
CallSwitch is a market-leading UCaaS platform, delivering a powerful suite of unified communications features that enable employees to work from anywhere, on any device –
from office and remote workers, through to contact centre and regulated environments.
Versatile, secure and resilient
The CallSwitch UCaaS platform is the most versatile, secure, and resilient solution for Unified Communications – from intelligent call routing to auto-attendants, call queues, directory services, and more.
Integrate with Ease
With plug-and-play integration to all the leading CRM platforms, CallSwitch ensures simplified workflows that enhance employee productivity and customer engagement.
Collaborate with your teams
CallSwitch enables teams to connect and collaborate in the ways that work best for them, through voice, video, instant messaging, call recording, online meetings, screen sharing, and much more.
Call Recording
Record and archive all inbound or outbound calls for 3 months, with options to archive to AWS immutable storage for up to 6 years with our powerful compliance suite.
Endpoints
From our Communicator soft client to Microsoft Teams, to traditional IP desk phones that include a TelcoSwitch lifetime warranty, employees can choose the endpoints that align with their way of working.
Secure administration
Our secure, web-based portal enables administrators to instantly add users or change configurations as required, and our wallboards deliver live statistics into how teams are performing.
Our CallSwitch Solutions
CallSwitch Business
CallSwitch Business is a marketing-leading Unified Communications platform, delivering the full suite of features, integrations and endpoints, enabling employees to work from anywhere on any device.
• Intelligent
call routing
• Soft
& mobile client
• Inclusive
call recording
• CRM
integration
• Fully
inclusive call bundles
CallSwitch Contact Centre
CallSwitch Contact Centre delivers a scalable solution for contact centre environments, offering advanced management features, enhanced agent productivity, and real-time monitoring.
• Supervisory
management
• Call
monitoring & intervention
• Inclusive
call recording
• CRM
integration
• Wallboards
CallSwitch Lite
CallSwitch Lite app enables employees to take their DDI number with them wherever they go and is the ideal companion for SOHO business users who work from anywhere.
•
Mobile app
• Desk
phones
• Auto
attendant
• Call
conferencing
• Voicemail
