Hosted Telephony Integrations

Use Hosted Telephony and optimise each interaction for higher productivity and customer satisfaction, with all your business communications in one place.

Integrations to make your system work harder.

Unlock the full potential of your communication software with a range of powerful integrations designed to supercharge productivity and connectivity. Seamlessly merging with leading platforms and tools, these integrations empower your software to work smarter, facilitating smooth data flow and enhanced functionality

Microsoft Teams

Cost-effective and native PSTN calling in Microsoft Teams – no additional software, desktop plugins, or per user Teams Phone licenses required.

PERFECT FOR EVERYONE

Street.co.uk

Street.co.uk is everything you wish your current estate agency CRM could be. Beautifully designed, easy to use and meticulously built with the sole purpose of making your life easier.

PERFECT FOR ESTATE AGENTS

Google Workspace

Integration with G-Suite provides context specific to the caller including email, and click-to-call capability.


PERFECT FOR EVERYONE

Slack

Integrate with 8×8 to deliver high-quality voice within the Slack experience. 8×8 and Slack collaborate for optimal communication options.

PERFECT FOR EVERYONE

Salesforce (8×8)

Integrate powerful unified communications capabilities and call analytics into Salesforce to improve the workflow and collaboration.

PERFECT FOR EVERYONE

Pipedrive

Find out how 8×8’s contact centre for Pipedrive enables call agents to make, take and transfer calls seamlessly. It’s the perfect tool for call centre management.

PERFECT FOR EVERYONE

Intercom

Callswitch One integrates directly into Intercom, allowing you to view call and contact details within Intercom, alongside helpful notes and access to prior call recordings.

PERFECT FOR EVERYONE

Zoho (8×8)

Easily integrate the 8×8 Contact Centre into Zoho to simplify & streamline agent and customer experiences.

PERFECT FOR EVERYONE

Vtiger

Easily integrate business communications into Vtiger to create a single user experience.


PERFECT FOR EVERYONE

Hubspot

Tightly integrate 8×8’s communication platform into the HubSpot CRM to enhance the productivity of your teams.

PERFECT FOR EVERYONE

Capsule

Automatically sync your Capsule CRM contacts with CallSwitch One, making communication with customers accessible from wherever your teams are.

PERFECT FOR EVERYONE

Vincere

Log calls within your contact profile in Vincere to ensure a historical record of interactions is always recorded.

PERFECT FOR EVERYONE

SugarCRM

Improve productivity and streamline sales and support by integrating 8×8’s communication capabilities directly into SugarCRM.

PERFECT FOR EVERYONE

Zendesk

8×8 business phone service with pre-built Zendesk integration allows you to grow and enhanced all of your customer relationships.

PERFECT FOR EVERYONE

Bullhorn

8×8 Work’s communication integration helps improve teams productivity, and streamlines your recruiting process into Bullhorns CRM.

PERFECT FOR EVERYONE

1CRM

Easily integrate 8×8 virtual office into 1CRM to create a single user experience for your business.


PERFECT FOR EVERYONE

Outlook

8×8 Microsoft Integration allows you to place outbound calls, receive incoming calls, and schedule 8×8 meetings using your Microsoft Outlook app on desktop. Just click to place calls right from an email or your Outlook contacts list.

PERFECT FOR EVERYONE

Google Chrome

Call any phone number straight from where you are on a web page.

Making a call is as simple as clicking a button next to a phone number anywhere you are on a web page

PERFECT FOR EVERYONE

Click here to return to our Hosted Telephony solution

Why choose us for your Hosted Telephony solutions?

We firmly believe in tailoring solutions to fit the needs of each business. We understand that no two businesses are alike, and therefore, a one-size-fits-all approach doesn’t suffice.

Starting as a small independent telephony provider, we’ve evolved into a multi-award-winning entity, offering cutting-edge solutions across diverse industry verticals.

Frequently asked questions about Hosted Telephony

What is Hosted Telephony?

Hosted Telephony, also known as cloud-based telephony, refers to a communication system where the hardware and infrastructure necessary for managing calls are hosted off-site in the cloud. This service allows businesses to access advanced telephony features and functionalities over the internet, offering scalability, flexibility, and cost-efficiency without the need for on-premises equipment. With Hosted Telephony, organisations can streamline their communications, enjoying enhanced mobility, easier management, and seamless integration with other business applications.

How does Hosted Telephony work?

Hosted Telephony operates by leveraging cloud-based technology to manage communication services over the internet. It functions through a service provider’s infrastructure that stores and maintains the necessary hardware and software remotely.

When utilising Hosted Telephony, calls are transmitted as data packets over the internet rather than traditional phone lines. This technology allows businesses to access a wide range of telephony features, including voice calls, voicemail, conferencing, and more, all managed through an intuitive online interface. With Hosted Telephony, users can experience enhanced flexibility, scalability, and cost-effectiveness as the system adapts seamlessly to evolving business needs without the requirement for extensive on-site equipment.

How can Hosted Telephony benefit your business?

Hosted Telephony offers numerous benefits for businesses seeking advanced communication solutions. By embracing Hosted Telephony, organisations can enjoy enhanced flexibility, scalability, and cost-efficiency in their communication systems.

This technology allows seamless integration with various devices, enabling employees to stay connected from any location with internet access. Additionally, Hosted Telephony offers advanced features like call routing, voicemail, conferencing, and analytics, empowering businesses to streamline operations and improve customer interactions.

With its scalable nature, Hosted Telephony accommodates business growth without the need for significant infrastructure changes, making it a reliable and future-proof solution for modern communication needs.

What are the downsides of Hosted Telephony?

Given its reliance on internet connectivity, a strong and reliable connection is imperative to effectively support a hosted system. Insufficient connectivity may adversely affect call quality. However, in today’s business landscape, there is a wealth of dependable and dedicated services available. Therefore, there’s no need for businesses to tolerate subpar internet connections, as various reliable options exist to ensure seamless and high-quality communication experiences

Your business, our solutions, all in one place.