Our Support Plans
Finding the right IT support is essential for any business, and that’s why we offer a range of flexible plans to suit your unique needs.
OUR PLANS
Choose a plan that suits you.
Finding the right IT support is essential for any business, and that’s why we offer a range of flexible plans to suit your unique needs.
Whether you’re looking for fundamental support with our Core plan, more extensive coverage with our Advanced plan, or a fully comprehensive service with our Complete plan, we’ve got you covered.
Each plan is designed to provide robust, proactive support to keep your systems running smoothly and securely, allowing you to focus on what matters most—growing your business.
OUR SUPPORT PLANS
Choose coverage to suit you.
Finding the right IT support is essential for any business, and that’s why we offer a range of flexible plans to suit your unique needs.
Core Support
Our entry level support package, supplying your business with the basic support it needs.
What’s included?
30 Minutes of Remote Support, per user.
Two devices supported, per user.
Monthly IMAC Allowance
Quarterly Business Reviews
Automated Monthly Service Reporting.
Bespoke services are available on application.
Advanced Support
Our entry level support package, supplying your business with the basic support it needs.
What’s included?
Unlimited remote support
Two devices supported, per user.
30 Minutes of IMAC Allowance, per five users.
Antivirus with EDR, One device per user.
Quarterly Microsoft 365 Risk Management
Windows Patch Management
Phishing Simulation and Training
Advanced Email Protection
Microsoft 365 Backup
Hardware Monitoring, One device per user
1TB of Hardware/Server Cloud backup
Quarterly Business Reviews
Automated Monthly Service Reporting.
Service Dashboards.
Bespoke services are available on application.
Complete Support
Our entry level support package, supplying your business with the basic support it needs.
What’s included?
Unlimited remote and on-site support
Server Support
Unlimited devices supported
Unlimited Monthly IMAC Allowance
Unlimited Antivirus with EDR
Real-time Microsoft 365 Risk Management
Windows Patch Management
Phishing Simulation and Training
Advanced Email Protection
Microsoft 365 Backup
Application Patch Management
Hardware Monitoring
Hardware / Server Cloud Backup
24/7/365 Managed Detection and Response
Quarterly Business Reviews
Bespoke Monthly Service Reporting
Bespoke Service Dashboards
OUR SUPPORT SERVICES
Support feature breakdown
Next Generation Anti-virus
Next-gen Anti-virus with EDR: Real-time, machine learning protection that detects and responds to advanced threats, offering superior security and network isolation as standard.
Microsoft 365 Risk Management
Enhanced your Microsoft 365 security with Secure Score audits, real-time threat monitoring, and comprehensive cloud activity management to reduce account takeover by 68%.
Phishing Simulation and Training
Test and train employees with realistic threat emails, reducing phishing susceptibility from 70% to single digits. Track progress and boost cyber awareness effectively.
Email Security
Safeguard against phishing, malicious links, and impersonation attacks with seamless, proactive security beyond basic Microsoft 365 and Google Workspace defences.
Microsoft 365 for Business
Microsoft 365 for Business offers a comprehensive suite of productivity tools, enabling seamless collaboration and secure remote working for your entire organisation.
Microsoft 365 Backup
Our Microsoft 365 Backup provides automated daily backups and secure recovery for your Microsoft 365 data, including Exchange, SharePoint, OneDrive, and Teams. Protect against data loss from human error or malicious activity with reliable, comprehensive backup solutions.
Managed Detection and Response
Beyond Anti-virus, with 24/7 expert monitoring, active threat hunting, and integrated network defence for holistic, end-to-end protection against advanced attacks.
