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Customer Stories

West Suffolk Citizens Advice

Industry: Charity
Solution: Hosted Telephony

West Suffolk Citizens Advice is a charity providing advice services to people across West Suffolk. Global 4 replaced its legacy ISDN system with 8×8 cloud telephony, so advisers can take calls from anywhere and stay accessible to those who need support.

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Vet 2 U Ltd

Industry: Pharmacy
Solution: Hosted Telephony

Vet 2 U is a mobile veterinary practice that relies on phone calls to coordinate care while staff are on the road. Global 4 introduced a hosted phone system with one year of call recording and AI transcription, so no client detail gets missed.

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Steer Automotive Group

Industry: Automotive
Solution: Business Mobile, Hosted Telephony

Steer Automotive Group is one of the UK’s largest automotive repair and accident management businesses. Global 4 replaced multiple suppliers with a single managed service, rolling out leased lines and Fortinet networking across its national network of sites.

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Peter Norris Ltd

Industry: Automotive
Solution: Hosted Telephony

Peter Norris Ltd is a busy, long-established vehicle repair and maintenance business. Ahead of the PSTN switch-off, Global 4 moved it to hosted VoIP that kept the familiar setup staff relied on, with a migration far simpler than expected.

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Lomond Group

Industry: Estate Agency, Property
Solution: Hosted Telephony

Lomond Group is a large UK property group running multiple estate agency brands. A Global 4 partner since 2017, it moved to a cloud-based VoIP platform integrated with Reapit CRM, standardising communications and supporting hybrid working across every brand.

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Lambert Smith Hampton

Industry: Estate Agency
Solution: Hosted Telephony

Lambert Smith Hampton is a property and real estate services business operating across multiple brands and branches. Global 4 delivered hosted cloud telephony for its IT Service Desk, giving the internal team full control, call recording and real-time wallboards.

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Key Organics Limited

Industry: Pharmacy, Technology
Solution: Connectivity, Managed IT Support

Key Organics is a UK chemistry Contract Research Organisation supporting pharmaceutical and life sciences R&D. Global 4 added a failsafe 500Mbps FTTP connection and Connection Monitoring to its leased line, keeping research teams online if the primary service drops.

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CPI TMD Technologies

Industry: Technology
Solution: Business Mobile, Hosted Telephony

CPI TMD Technologies is a world-leading manufacturer of microwave power sources for defence, aerospace and communications. Global 4 used its Multi Service Discount to fund the move from ISDN to VoIP, turning a budget barrier into an £18,000 saving.

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Equity Estate Agents

Industry: Estate Agency
Solution: Hosted Telephony

Equity Estate Agents first opened its doors in 2003. Today Equity Estate Agents is Enfield’s leading independent estate agency and quality of service is still at the heart of our every action, interaction and transaction.

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SDL Group

Industry: Property
Solution: Business Mobile

We had the opportunity to support SDL Group, a trusted leader in residential property services since 1989, with their mobile estate management. SDL offers a wide range of national services, from risk management and surveying to estate agency, mortgages, and insurance broking.

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InMusic

Industry: Audio Products
Solution: Hosted Telephony

inMusic is an American enterprise and the parent company to a family of brands known for their diverse range of audio products across the DJ, music production, live sound, pro audio, stage lighting, and consumer electronics industries.

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OpenRoom

Industry: Events
Solution: Hosted Telephony

OpenRoom Events, runs healthcare and retail events worldwide, bringing together top-level executives and innovative suppliers. Their events mix one-on-one meetings, group discussions, and engaging content.

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astudio

Industry: Architects
Solution: Hosted Telephony

Astudio is an award-winning design-led practice committed to delivering high-quality innovative architecture in a wide range of sectors – characterised by strong conceptual thinking, enduring and sustainable design and collaborative working.

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Keith Pattinson

Industry: Estate Agency
Solution: Connectivity

Keith Pattinson, trusted in property services since 1977, operates across 30 locations, offering residential sales, lettings, commercial property management, auctions, surveys, conveyancing, mortgages, and property maintenance.

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Lomond Group

Industry: Estate Agency
Solution: Hosted Telephony

Lomond Group, operating in the UK’s rapidly expanding Private Rental Sector, has built a business model around acquiring quality regional firms, scaling them through further acquisitions, and offering essential support to drive growth.

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Castles & Coasts

Industry: Housing
Solution: Hosted Telephony

Castles & Coasts Housing Association Limited (CCHA) formed on 31 July 2017 following the merger of Two Castles Housing Association and Derwent & Solway Housing Association. CCHA owns and manages more than 7,000 homes across the North of England.

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Signs Express

Industry: Signs & Graphics
Solution: Connectivity, Hosted Telephony

Established for over 30 years, Signs Express is dedicated to delivering our customers’ innovatative signs and graphics solutions. They interpret your vision and advise on the best visual solutions to bring your brand to life.

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Riverdale Healthcare

Industry: Dental Group
Solution: Cybersecurity, Managed IT Support

Riverdale Healthcare is a growing, forward-thinking dental group with dental practices located across England, delivering a range of NHS, private, and specialist dental treatment. Backed by a leading healthcare investment fund, they emphasise investment in their practices.

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Numark

Industry: Pharmacy
Solution: Partnership

With over 60 years of experience, Numark supports independent pharmacies with expert guidance and growth strategies. In collaboration with PHOENIX, they streamline competitive pricing and offer exclusive, market-leading benefits to ease resource strain.

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Reeds Rains

Industry: Estate Agency
Solution: Hosted Telephony

Founded in 1868, Reeds Rains has built a reputation for offering local expertise and knowledge, ensuring that buying, selling, letting, or renting a property is a smooth, straightforward process.

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