Global 4 is a nationwide company which specialises in the delivery of tailored telecoms solutions to a wide range of businesses large and small. We are experts at reducing telecoms costs, supplying NEC Telephone Systems, market leading Lines and Calls, fast and reliable Data and IP solutions, and tailor-made Mobile contracts.
Our head office is based in Horsham, West Sussex with technical staff based all around the UK - never more than 90 minutes away from our valued customers. Using the latest remote diagnostics we are able to handle most client challenges in a matter of minutes.
Global 4 is proud to be a premier NEC business partner and has won the top dealer award for the last three years for the whole of the EMEA region. With the largest NEC installed and maintained base in the UK. We install NEC systems as over time they have proven to be the most reliable and innovative. With over £2 billion investment on research and development every year, NEC are the world’s number one with 24% of the market share.
Just a few of the reasons why more and more customers are relying on Global 4 for all their communication needs.
““As a business as old as the hills, the Balcombe Estate isn’t used to change. We don’t change suppliers, we use contractors which have been around for donkey’s years, and it took 10 years to take the colossal step of upgrading our computer system from Windows 97. Then, our phone contract came up for renewal. Widespread panic descended on the two staff we have in our office. Fortunately, I’m pleased to announce we were approached by Global 4, who have been nothing short of exemplary. We were hesitant at first (“they aren’t BT. How can they do phones?”). We took the plunge, and signed up, and have been delighted with both the pricing and service we have received. Eventually, our telephone system gave up the ghost, and needed replacing. We didn’t know who to call, so we asked Global 4. James Routledge came; as with any ‘salesman’ we were a little cautious. It was James’ attitude to dealing with us which helped sway our decision; the sales never took priority – James concentrated so hard on providing a good service, we were happy to let him sell us something. Far too often I deal with suppliers who are the other way around, and it was extremely refreshing to receive a friendly face who actually looked at what we’ve got, and listened to what we wanted, long before any suggestion was made as to what we needed. James is nothing short of an asset to Global4, and should be viewed as an invaluable team member – he’s got the personal touch!! &rdquo
With a flexible and personal service, Global 4 is a well established company capable of supporting businesses of any size. We continually work with our clients to understand their changing business needs and to improve their business efficiency every step of the way, by using our industry expertise and knowledge.
When Global 4 is invited into a business to carry out a telecoms review, time and time again the cost savings and improved efficiencies have been truly staggering. With many case studies demonstrating first year cost savings of over 40%, giving instant improvements to profitability.