By: Nigel Barnett
Published: 30th Jan 2014
Global 4 can provide you with the right communications solution for your business. Whether you are a small company looking to grow or a large organisation with numerous offices worldwide, we will recommend the right telecoms solution, which has the flexibility to grow with you and meet your future requirements.
When you buy a Telephone System from Global 4 you will have the high quality service you need to keep your system running effectively. With 24/7 support 365 days a year, Global 4 is renowned for customer service from installation through to on-going account management..
As one of the world’s greatest telecommunication companies, NEC’s portfolio of telecoms systems delivers the best technology can offer.
With NEC Telephone Systems available to support from 2 to 500 users, your businesses can transform its communications and work more productively and effectively.
These fast, reliable and secure telecoms systems range from highly featured handsets to call management, call centre applications, business mobility, messaging, communication portals and more.
The management team at Global 4 didn’t believe they needed MyCalls until they started to use it. Seeing Global 4’s client experience first hand changed their minds and the benefits MyCalls brings to the business has significantly improved both the customer service levels and the productivity of the team.
MyCalls is a range of call management solutions that are easily expanded and upgraded as a business grows.
MyCalls Basic -A single user entry-level application that helps provide you with a real-time snapshot of all calls. Free for the first 12 months.
MyCalls Call Manager – A more sophisticated version for businesses. MyCalls Call Manager provides you with a full complement of call management information.
MyCalls Enterprise – Enables easy call management and reporting across multiple sites. MyCalls Enterprise is ideal if your business is spread across different locations, such as main offices and branch offices.
MyCalls Desktop NEW! – An excellent add-on to MyCalls Basic and MyCalls Call Manager, providing you with instant Customer Relationship Management (CRM) information such as screen-pops to allow you to make the most of every telephone conversation with your customers and/or suppliers.
MyCalls Call Centre – An essential application for any contact centre and specialist call centres. MyCalls Call Centre provides your call centre supervisors with full control of extensions and Automatics Call Distributor (ACD) groups from their desktop.
MyCalls Call Recorder – Equips MyCalls Call Manager and MyCalls Call Centre with full call recording capability. Calls are recorded securely, encrypted and easily accessed.
With Global 4 you get the latest technology, along with top level maintenance and support. Combine this with our infamous 30 day rolling contracts and outstanding customer service, and the result is the ultimate all-in-one telecoms solution, under one roof. For more information, email us at firstname.lastname@example.org, or give us a call on 01403 788545.
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