Hosted telephony services.

Are you looking for a cost-effective and efficient solution to streamline your business communication? Look no further than our hosted telephony service! With our cutting-edge technology and user-friendly system, we are here to revolutionise the way you communicate with your team and clients.

Voice calls, email, SMS, social media messaging, webchat, videoconferencing…the ways in which the world communicates are brilliantly varied. In business, you need to be able to handle them all. And, to keep up, it’s best to have them all in one place. Our smart Hosted Telephony brings all of your communication channels together onto one powerful platform – unifying and simplifying the way you, your teams and your customers engage.

Control all of your external and internal communications via a single user interface. Enable remote user access via any connected device. Capture and analyse rich data to help you design better, more efficient ways of working.

    Complete your information and embrace the future of communication to take your business to new heights with our hosted telephony service. Transform the way you connect and collaborate today. By clicking submit you agree to be contacted by SMS, Email and Phone.

    Features of Hosted Telephony

    Our Hosted Telephony product comes with an extensive range of advanced call handling and management features, all operated through an easy-to-use interface. The full list of features is exhaustive, but the most regularly used are:

    Hot Desking

    Switch desks in shared office environment

    Conference Calling

    Set up a private virtual conference room with external dial ins

    CRM Integration

    Integration with different CRM
    solutions

    Instant Messaging

    Send messages to your contacts
    with our App

    Call Centre

    Level up your customer service and agent productivity

    Auto Attendant

    Handle calls professionally and efficiently

    Call Queueing

    Never lose a customer when
    you’ve got them on hold

    User Managed Portal

    The main access point to your relationship with CallSwitch

    Click to Dial

    Initiate calls straight from your
    computer

    Softphone Client

    No need for a physical handset, your computer becomes your phone.

    Mobile Client

    Use our App to make telephone calls from your devices

    Future Proof

    You won’t be affected by the upcoming changes to the way phone systems work