By: Sam Joyce
Published: 16th Aug 2018
Are a large and successful property services group specialising in residential sales, lettings & management, financial services, surveying and property maintenance. With acquisition of Badger Holdings the parent company to Townends Estate Agents, Stirling Ackroyd, dot financial services, Tyser Greenwood Surveyors, Townends Regents Estate Agents and INEX Property Solutions.
Having been on the acquisition path over the last few years and using different technology across the group, Global 4 who’s knowledge within the industry is renowned were invited to review technology in cost and performance with the brand names keeping their own identity.
By selecting the world's no 1 supplier NEC 3c telephony solution will enable the group to centralise telephony, this in turn allows them to control calls, monitor recordings to one central location and reducing the number of telephone lines to one per site.
This project was completed in a six-week period leading up to the end of 2018 but already signs are mission accomplished in terms of reducing costs and enhancing the business performance.
Nigel Barnett MD Global 4 comments, "This group has always been one of the leaders of the industry with 21 offices and after 12 years of supplying traditional telephony to the group we have been rewarded by supplying them the latest technology. The group is on an expansion path over the next few years and we are very proud to be supporting them