Our Support Plans
Finding the right IT support is essential for any business, and that’s why we offer a range of flexible plans to suit your unique needs.
IT SUPPORT, BUILT FOR BUSINESS.
Managed IT Support Plans for Your Business.
One Provider. Complete Coverage. Unrivalled Support.
At Global 4, we understand that every business is different, and so are your IT needs. Our fully managed IT support services are built to scale, protect, and optimise your organisation. Whether you’re a growing team or a large multi-site
business, our tailored support plans provide complete peace of mind.
MANAGED IT SUPPORT PLANS
Choose coverage to suit you.
Finding the right IT support is essential for any business, and that’s why we offer a range of flexible plans to suit your unique needs.
End User Managed Support
Support included:
- Microsoft 365 Backup
Backup for Microsoft 365 Data Protection.
- Next Generation Email Protection
Advanced email security against threats.
- Realtime Security Monitoring for SaaS
Real-time monitoring of SaaS Platforms.
- Phishing Simulation and Security Training
Test employees with phishing and security.
- Dark Web Monitoring
Stay protected with real-time Dark Web monitoring for data.
End User Managed Support
Support included:
- Windows and Third-party Patch Management
Patching for Windows and third-party apps.
- Anti-virus with EDR & Ransomware Protection
Protect endpoints with EDR and ransomware defense.
- 24/7 Managed Detection and Response
Enhance your endpoint protection with 24/7 security team alerts for expert breach response, investigation, and remediation.
- Endpoint Backup
Secure backups to protect endpoint data.
Environment Managed Support
Support included:
- Network Penetration Testing
Simulated attacks to find network vulnerabilities.
- Network Vulnerability Scanning.
Scans to identify and fix network weaknesses.
- Cyber Essentials as a Service.
Maintain compliance year round with end to end management.
End User Support
Protecting the end user requires a layered strategy that combines proactive education with robust cyber defence tools. This includes essentials like Microsoft 365 Backup and Advanced Email Protection to safeguard against data loss and phishing threats.
End Point Support
Endpoint security needs a more technical, device-first approach that keeps every laptop, desktop, and mobile device protected and up to date.
Environment Support
Ongoing network security maintenance is often overlooked amid day-to-day IT demands, leaving critical systems vulnerable.
OUR SUPPORT SERVICES
Support feature breakdown
Next Generation Anti-virus
Next-gen Anti-virus with EDR: Real-time, machine learning protection that detects and responds to advanced threats, offering superior security and network isolation as standard.
Microsoft 365 Risk Management
Enhanced your Microsoft 365 security with Secure Score audits, real-time threat monitoring, and comprehensive cloud activity management to reduce account takeover by 68%.
Phishing Simulation and Training
Test and train employees with realistic threat emails, reducing phishing susceptibility from 70% to single digits. Track progress and boost cyber awareness effectively.
Email Security
Safeguard against phishing, malicious links, and impersonation attacks with seamless, proactive security beyond basic Microsoft 365 and Google Workspace defences.
Microsoft 365 for Business
Microsoft 365 for Business offers a comprehensive suite of productivity tools, enabling seamless collaboration and secure remote working for your entire organisation.
Microsoft 365 Backup
Our Microsoft 365 Backup provides automated daily backups and secure recovery for your Microsoft 365 data, including Exchange, SharePoint, OneDrive, and Teams. Protect against data loss from human error or malicious activity with reliable, comprehensive backup solutions.
Managed Detection and Response
Beyond Anti-virus, with 24/7 expert monitoring, active threat hunting, and integrated network defence for holistic, end-to-end protection against advanced attacks.