Unipart Group, whose head office is in Cowley (near Oxford) is the largest distributor of motor spares in the UK, trading under the names of Autoparts and Brown Bros.
They also have a rapidly expanding logistics division, which stores and distributes products for most leading household names.
After 2 years of consultancy, Global 4 were instructed to handle the maintenance of their telephone systems (all makes) for all 350 sites in the UK, as well as billing over 2600 lines and the related call traffic. With Global 4 monitoring call traffic and line performance, it very quickly became apparent that the Global 4 proven formula of installing the state of the art technology would greatly reduce costs and enhance performance. This is turn led to Global 4 securing the contract to undertake a structured programme of replacement state of the art systems throughout the group.
Although Railpart is a stand alone subsidiary of Unipart, we feel they deserve a separate mention as Global 4 were instructed to research and develop the installation of a 220 extension IP telephone system from NEC on Cat6 structured cabling complete with disaster recovery provision on site. The systems were installed and employees trained within a few working days (unlike conventional telephone systems of this size) to the customer’s complete satisfaction. To the extent that several months later their other division NRS (National Rail Spares) installed the same solution.
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