Business Telephone Systems

Global 4 can provide you with the right communications solution for your business. Whether you are a small company looking to grow or a large organisation with numerous offices worldwide, we will recommend the right telecoms solution, which has the flexibility to grow with you and meet your future requirements.

When you buy a Telephone System from Global 4 you will have the high quality service you need to keep your system running effectively. With 24/7 support 365 days a year, Global 4 is renowned for customer service from installation through to on-going account management.

Telephone system that is installed om premises in the traditional way

Proud installations of NEC Telephone Systems

NEC Telephone Systems range from 2 to 10,000+ users with the ability to connect multiple sites and expand as your business grows.

Global 4 can use the latest V0IP or traditional TDM technology (or both). This flexibility, combined with the proven track record of the NEC/Global 4 partnership, gives you peace of mind that you have invested in a truly advanced communications system.

Our fleet of engineers are fully trained across an extensive range of telephone systems ensuring seamless replacement rollouts with first-class service.

Key benefits include:-

Business Call Recording
Call Recording - With several options ranging from an on-demand recording service, coming in at a superb price point and an excellent low level dispute resolution tool, to fully comprehensive MIFID2 recording where files are stored for 6 years and facility to pause for your PCI compliance obligations – NFON caters for all your needs.
Business Music On Hold
Music On Hold - Custom promotional material can be produced using our suite of available professional vocal actors and lists of one-off PRS licencing musical options. This can be uploaded to the system and will give your clients the best possible professional view of your business when calling in. Placing material on hold also offers the opportunity for your clients to know of additional products you may have available to you and can in turn generate you additional revenue.
Business Auto Attendant
Auto Attendant - Have your calls filtered to the right department or individual straight away with our multi-level auto attendant options menu. This can direct calls to call queues, hunt groups, skill services or even conference rooms or between sites! Perfect for managing the flow of incoming call traffic.
Business Maintainable Scalable
Maintainable and Scalable - Never pay for a software update with our hosted solution. By removing your reliance on on-premise equipment we can ensure you have a solution that is always running the latest version. In addition it is fully scalable from 2 to 249,000 users.
Business Call Statistics
Call Statistics - Keep track on your call volumes, trends and individual user performance with our in-depth call statistics. Why not schedule reporting for an automated insight into your business at an interval deemed by you to be just right.
Business Telecoms Engineer Team
Nationwide Engineer Team - Global 4 cover the whole country, and are proud to say that an engineer is never any further than 90 minutes away from you.
Business Voicemail to Email
Voicemail to Email - – Get back to your clients wherever you are, by having your voicemails delivered straight into your e-mail account. By servicing your voicemail on the move, you offer your clients the best possible level of service and you can use this to your advantage to not only retain your existing clients, but to aid you in the acquisition of new ones.
Smart Hunt Groups
Smart Hunt Groups - Get back to your clients wherever you are, by having your voicemails delivered straight into your e-mail account. By servicing your voicemail on the move, you offer your clients the best possible level of service and you can use this to your advantage to not only retain your existing clients, but to aid you in the acquisition of new ones.
Business Telecoms Price Guarantee
Telecoms Price Guarantee - We are so confident we can improve upon your existing pricing structure we will offer you £500 if we cannot beat what you are currently paying for your services. Simply reference our price guarantee when getting a quote from us and we will do our bit to improve your costs.
Business Telecoms Disaster Recovery
Disaster Recovery - With the addition of mobile application alongside your desk phone, 4G failover on your router, or even multi-WAN connection provisioning on a single router, Global 4 can cover all bases to ensure you offer maximum exposure to your clients.
Business Telecoms Cost Reduction
Reduce Costs - Global 4 have a strong track record of improving costs for all of our customers against their incumbents. With the latest technology offering so much in the way of improved efficiency with smart cost savings, why not become one of the many who not only move over to Global 4 but remain with us for many years due to the impression we can make on your expenditure and business' operation.

For more information about how this solution could help your business,
contact us today on 01403 272910 or email sales@global4.co.uk

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