You are here:

2nd Line Support Engineer

2nd Line Support Engineer

Purpose: To provide a high quality service to new and existing customers whether managing Assurance or Engineering requests and exceeding expectations to ensure that all work is completed within the set service level agreements.

Salary £25,000 to £30,000 depending on experience.

Hours: Monday to Friday - 08:30 to 17:30 - plus rostered "Out of hours" support on completion of training.

 

Job role:

 

Knowledge and Experience:

 

Key Responsibilities:

 

Working for Global 4:

Global 4 and Home Telecom have 14 departments in house which offer varied routes for progression. We are a family run company and offer a fantastic working environment. There are numerous Charity events across the year, team building days, a good social life, training opportunities and Friday is "dress down day" The office has free on-site parking and is within walking distance from the town centre, train station and bus stops. Our Holiday allowance is 25 days after your first year which is 23 days plus bank holidays.

Contact us

Enquiry form t 01403 272910 f 01403 273933 e sales@global4.co.uk

Quick links