Why Global 4?
We asked our customers why they wanted to leave their previous telecoms provider, here is what they told us:
- “Faults took ages to resolve due to my telephone system provider and carrier blaming one another”
- “I was sold a telephone system and never heard from them again”
- “I got fed up with talking to an automated answering machine whenever I needed to report a system fault”
- “The savings we were promised just didn’t materialise”
- “I got fed up with the monthly invoice charge just because I wouldn’t pay by direct debit”
- “With complex pricing and hidden charges I just didn’t understand my monthly bill”
- “I had a cheap broadband service but was excessively charged for my mobile calls”
- “Unhelpful customer service and poor maintenance support”
- “Lack of business flexibility with a long binding contract”
What made them move to Global 4?
- With Global 4 all your telecoms needs are with one supplier making fault resolution fast and effective.
- Global 4 customers have access to a personal and informed UK Customer Service Help Desk along with a dedicated Account Manager. We even follow up maintenance visits with courtesy calls to ensure customer service excellence is delivered.
- We understand our customers like to hear a human voice as their first line support.
- The majority of Global 4 customers see savings of up to 40% on year one telephone costs with increased efficiencies.
- Global 4 offer customers an online billing interface with telecoms information at their fingertips and one easy- to-read monthly bill.
- Uncompromisingly, transparent, per second billing (to 4 decimal places), when the majority of our competitors are rounding up their monthly telephone bills to 2 decimal places.
- With no small print or hidden charges you can trust Global 4’s principled approach to business.
- With 24/7 support 365 days a year, Global 4 is renowned for customer service from installation through to on-going account management.
- With 30 day rolling contract terms Global 4 gives business flexibility and peace of mind.
For more information contact sales@global4.co.uk, call 01403 272910 or complete our online Enquiry Form.
