NGN´s & Inbound Calls
Choose from our range of Inbound Non Geographic Numbers and Advanced Call Management Services:
You can quickly and easily purchase any of our Advanced Call Management Services alongside any Non Geographic Number. For complete business flexibility you can even make any changes to your inbound call handling online ... anytime, anywhere!
Global 4 can advise you on the best Call Management Solution to meet your business requirements allowing you to be there when your customers need you.
Inbound NGN’s
Prices and rebates available:
| Number | What your client pays |
What you pay |
What you receive (rebate) | ||||||
| Caller ppm |
Connect | Rent | Peak ppm |
Off peak ppm |
W/end ppm |
Peak ppm |
Off peak ppm |
W/end ppm |
|
| 0800 Freephone | Free |
Free | Free | 2.9p | 2.5p | 2.0p | - | - | - |
| 0333 Local | Local rate |
Free | Free | 1.8p | 1.8p | 1.8p | - | - | - |
| 0844 Local Call g17 rate | 3p |
Free | Free | - | - | - | 0.9p | 0.8p | 0.3p |
| 0844 Local Call g11 rate | 4p |
Free | Free | - | - | - | 1.4p | 1.7p | 1.7p |
| 0844 Local Call g6 rate | 5p |
Free | Free | - | - | - | 1.9p | 2.2p | 2.2p |
| 0871 National Call g12 rate | 6p |
Free | Free | - | - | - | 2.3p | 2.6p | 2.7p |
| 0871 National Call g13 rate | 7p |
Free | Free | - | - | - | 2.7p | 3.1p | 3.2p |
| 0871 National Call g14 rate | 8p |
Free | Free | - | - | - | 3.2p | 3.6p | 3.7p |
| 0871 National Call g15 rate | 9p |
Free | Free | - | - | - | 3.6p | 4.1p | 4.2p |
| 0871 National Call 10p | 10p |
Free | Free | - | - | - | 3.3p | 3.8p | 3.9p |
Prices are quoted in pence per minute (ppm). Call charges and rebates may vary if you wish to target your Non Geographic number to a mobile phone.
Advanced Call Management Services
| |
Basic |
Call point |
Call path |
Call pro |
| Connection charges |
Free |
Free | £25 | Free |
| Monthly rental |
Free |
£5 | £15 | £35 |
| Number translation |
Yes |
Yes | Yes | Yes |
| Online call management |
Yes |
Yes | Yes | Yes |
| Performance statistics |
No |
Yes | Yes | Yes |
| Call diversion (busy/fallover) |
No |
Yes | Yes | Yes |
| Time of day routing |
No |
Yes | Yes | Yes |
| Call distribution |
No |
No | Yes | Yes |
| Area based routing |
No |
No | Yes | Yes |
| Call queuing |
No |
No | No | Yes |
| Auto attendant (IVR) |
No |
No | No | Yes |
Inbound Call Tracker
Businesses can now truly understand what missed calls are costing their business. Inbound Call Tracker gives control of inbound calls as well as outbound calls. All call data is available on our online billing interface the very next day.
Inbound Call Tracker allows better business decisions to be made, leading to cost savings on every day running costs, improved customer service and increased productivity.
MyCalls
A new standard in ’real-time’ call management for any business.
For more information contact sales@global4.co.uk, call 01403 272910 or complete our online Enquiry Form.
