Global 4 News
NEC achieve position as global no. 1
For the second consecutive financial quarter, NEC have held the top position globally for the sub-100 extensions corded PBX/IP PBX market, as reported by MZA telecoms and IT analysts.
"It is great to see NEC take and maintain this lead”, says Lex de Gier, Vice President Sales & Marketing EMEA at NEC Unified Solutions. “We have been able to carve out this excellent market position thanks to continuous innovation in our portfolio, as well as expanding our channels to market. Our cost-effective communication servers are ideal for many smaller businesses, yet powerful enough to address the needs of larger SMBs. Along with attractive pricing, unsurpassed reliability and ease of installation and use, our solutions are a perfect fit for meeting the needs of SMBs.”
“From the UK’s perspective, the global reaching success gives resellers another great reason to join NEC. I am delighted that NEC has claimed a number one market position” says NEC Sales Director Andrew Cooper. “NEC is growing fast in the UK, which we are especially proud of in the tough financial climate. The MZA results show the strength and stability of the company; a success that we look forward to sharing with yet more new business partners”.
Global 4 Major Acquisition.
On the 22 December 2011 Global 4 acquired the entire base of Bulldog, the renowned Broadband supplier in the UK. This takes its residential clients to over 10,000 for its new Home Telecom division in just six months. All of Bulldogs URL’s will become part of the Global 4 group.
Home Telecom has been the outstanding success of 2011 and will double in size over the next twelve months projecting a 30 million turnover within in three years.
Global 4 takes top award
Global 4 recently attended the NEC EMEA Partner Conference in Valencia, and came back with the award for ’Best Reseller’ for the second consecutive year.
Meaning we not only sold more equipment, but installed over 200 MyCalls for one company and installed the largest MyCalls Call Centre in the EMEA area in the past year.
The annual event brings NEC’s major distributors and key partners together from over 40 countries, with everyone on the edge of their seats as this is classed in the trade as the Pièce de résistance in the telecoms event calendar.
When asked about Global 4’s success, NEC Sales Director Andrew Copper said "When put in context against the fierce competition from other Top EMEA Partners, to take the award for a second successive year is testament to the commitment, passion and desire shown by all at Global 4."
Nigel Barnett, MD of Global 4 was clearly delighted with the award commenting "This is a fabulous result for us, achieved having the best product on the market and the superb support of NEC UK."
This award tops off another excellent year for Global 4.
Global 4 expansion
In October 2011 Global 4 group moved premises into 8000 sq ft of high-tech offices in the town centre of Horsham in West Sussex. This allows for our further expansion of staff following a tremendous couple of year’s growth and winning many major new contracts.
Global 4 win 1.5 million pound contract
Global 4’s ever expanding data side recently won a three year contract to supply 550 MPLS circuits to a leading firm of estate agents across the UK. Following a successful 10 year working relationship, supplying telephone lines, calls and telephone systems including several large call centres.
Global 4 finishes 189 system installs on time
Our client is a well known car parts supplier throughout the UK. After successful trials that delivered proof of concept and increased business through control of calls, awarded the largest system and MyCalls installation in the EMEA region to Global 4. Through tight project management all sites were installed, trained and delivered on time.
Global 4 win major estate agent contract.
After many years of working with the Countrywide Group, Global 4 were awarded the Hamptons International account after their successful purchase of the company. This took Global 4’s share of the estate agent market to 42%.
Global 4 exhibits in London
On 6th July Global 4 exhibited at the Millenium Hotel in London for the Professional Guild of Estate Agents. Global 4 were invited to offer their 800 members special corporate rates on Telephone Lines, Calls and Broadband along with a special NEC Telephone System package.
The day was a great success with new relationships established and many orders placed.
Global 4 also took the opportunity to launch Home Telecom for the residential market to the Estate Agents giving them the opportunity of an additional revenue stream from their property portfolio. Home Telecom offers flexible contracts, Anytime Call Minutes with unbeatable savings on all landline, mobile and international calls and fast, unlimited, Premium Broadband. For more information on Home Telecom call 01403 216133 or visit www.hometelecom.co.uk.
Global 4 launch Home Telecom
Building on their business success throughout the uk, Global 4 now enter the residential arena for the first time. Working with the most prestigious estate agents in the country, are to offer their 234,000 tentants a telephone line and broadband package for just the term of the tenancy including matching any break clauses. The package is small print free with no hidden extras, and includes unlimited downloads, 20:1 contention ratio and just 2p for a local call with no setup charges. This can only enhance the tenants offering.
Global 4 named as 2011 Comms Business Awards finalist
Global 4 was proud to be short-listed as a finalist in the "Large Reseller of the Year" category for the prestigious 2011 Comms Business Awards.
Information Management Reporting (IMR) available to all Global 4 customers
Global 4 is offering all customers the opportunity to review both inbound and outbound raw call management data via the IMR Reporting facility on our state-of-the art web billing portal. All clients can benefit from having access to IMR Reporting on their lines and take advantage of an introductory offer of just a 5p charge per line until the end of June 2011. From July 2011, this charge will increase to £1 per line to better reflect the full value of the IMR Reporting service to our clients.
This service is optional to all clients and the service and associated costs can be removed at any time, although we are confident that once our customers see the benefits IMR Reporting brings they will never want to be without this type of information.
Here’s just some of the benefits IMR Reporting can bring to your business:
• Satisfied customers - Knowing when and why calls from important customers are being missed allows staff levels to be adjusted, offering better customer service.
• Cost savings - Monitoring periods of lower call activity allows businesses to make improved cost savings on every-day running costs.
• Increased productivity -Businesses can grow by maximising the efficiency of their staff during your peak periods of call activity.
• Responsive decision making - Real call management data allows businesses to make more informed decisions when they matter.
• ROI - Measuring the success of a local advertising campaign with a geographical call spread chart is just one of the ways you can view your call data.
To put this into perspective, one of our largest clients recently used our IMR Reports to view their raw call data and was shocked to find they were missing over 25% of incoming calls which was resulting in lost business! Changes in their staffing levels has led to better customer service and an increase in business performance.
For more information about this new service, call us today on 01403 272910 or read our News Release.
Global 4 Wins NEC Best Reseller 2009/10
Global 4 has the largest NEC installed and maintained base in the UK and our partnership has established a presence in nearly every town in the UK. We are extremely proud to have been presented with the prestigious award of NEC Best Reseller 2009/10 at the NEC EMEA conference in Istanbul, Turkey.
Read our Press Release below for further details...
County Times Business Awards 2010
We are pleased to announce that Global 4 was recently named Runner Up at the County Times Business Awards in the category: Small Business of the Year.
Global 4 supports ...
Help for Heroes (H4H)
As well as supporting local businesses and charities, Global 4 recently sponsored 2 local Horsham residents (Colin and Nick) who successfully completed their American coast to coast cycle ride to raise money for Help For Heroes (H4H).
Having finished the 3350 miles across the USA in 46 days, they intend to keep fundraising and reach their £10,000 target.
Visit www.rideroute40.com to make a donation or for more information on their epic journey read their blog entries. If you have any questions about their journey, email colin@rideroute40.com or nick@rideroute40.com.
The Shackleton Foundation
We have also recently sponsored Tim Fright, who will be aiming to complete the Olympic Triathlon course in Barcelona later this month to raise money for the Shackleton Foundation. Visit www.justgiving.com/TriathlonTimFright for more information and to help Tim reach his target.
